CVE-2010-4071

low
Published 2011-01-20 ยท Modified 2026-04-29
CVSS v3
โ€”
CVSS v4 NEW
โ€”
not yet in upstream
VIR risk
2.6

Description

Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.

Predictions

Exploit likelihood
20%
Patch ETA
โ€”

Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or โ€” if you've already worked around this in production โ€” publish your fix to the community-verified tier.

โœš Propose a mitigation on Community โ†’ Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

OS impact

debian Debian Fixed 1 release
VersionStatusFixed in
bullseye Fixed 2.4.9+dfsg1-1

Application impact

VendorProductVersionsFixed
otrsotrs2.4.1
otrsotrs2.4.2
otrsotrs2.4.3
otrsotrs2.4.4
otrsotrs2.4.5
otrsotrs2.4.6
otrsotrs2.4.7
otrsotrs2.4.8

References

CWEs

CWE-79

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.