CVE-2011-2755

medium

Published 2011-07-17 · Modified 2026-04-29

💬 Discuss on Community ✚ Propose mitigation

CVSS v3

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CVSS v4 NEW

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not yet in upstream

VIR risk

6.0

Description

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read arbitrary files via unspecified vectors.

Predictions

Exploit likelihood

20%

Patch ETA

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Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.

✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

Exploits

Public proof-of-concept code below. AS-IS, for defenders and authorised testing only.

Exploit-DB

EDB-17503 webapps jsp

@ygoltsev · 2011-07-07

ManageEngine ServiceDesk 8.0.0.12 - Database Disclosure

Source code queued for fetch — refresh in a moment.

EDB-17437 webapps jsp verified

Keith Lee · 2011-06-23

ManageEngine ServiceDesk Plus 8.0 - Directory Traversal

Source code queued for fetch — refresh in a moment.

EDB-17442 webapps jsp verified

xistence · 2011-06-23

ManageEngine Support Center Plus 7.8 Build 7801 - Directory Traversal

Source code queued for fetch — refresh in a moment.

Application impact

Vendor	Product	Versions	Fixed
manageengine	servicedesk_plus	`8.0`

References

CWEs

CWE-22

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.