CVE-2015-2996

high
Published 2015-06-08 ยท Modified 2026-05-06
CVSS v3
โ€”
CVSS v4 NEW
โ€”
not yet in upstream
VIR risk
9.5

Description

Multiple directory traversal vulnerabilities in SysAid Help Desk before 15.2 allow remote attackers to (1) read arbitrary files via a .. (dot dot) in the fileName parameter to getGfiUpgradeFile or (2) cause a denial of service (CPU and memory consumption) via a .. (dot dot) in the fileName parameter to calculateRdsFileChecksum.

Predictions

Exploit likelihood
20%
Patch ETA
โ€”

Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or โ€” if you've already worked around this in production โ€” publish your fix to the community-verified tier.

โœš Propose a mitigation on Community โ†’ Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

Exploits

Public proof-of-concept code below. AS-IS, for defenders and authorised testing only.

Exploit-DB

EDB-43885 webapps hardware
Pedro Ribeiro ยท 2015-06-10

SysAid Help Desk 14.4 - Multiple Vulnerabilities

Source code queued for fetch โ€” refresh in a moment.

Metasploit modules

SysAid Help Desk Arbitrary File Download
Source code queued for fetch โ€” refresh in a moment.
SysAid Help Desk Database Credentials Disclosure
Source fetch failed: fetch_error โ€” view the original via the link above.

Application impact

VendorProductVersionsFixed
sysaidsysaid{"endIncluding":"15.1"}

References

CWEs

CWE-22

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.