CVE-2015-3000
Description
SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.
Predictions
Heuristic predictions, AS-IS, for prioritization only.
Mitigations
No mitigations published for this CVE yet.
The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.
✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here withsource_tier=community-verified.
Exploits
Public proof-of-concept code below. AS-IS, for defenders and authorised testing only.
Exploit-DB
SysAid Help Desk 14.4 - Multiple Vulnerabilities
Application impact
| Vendor | Product | Versions | Fixed |
|---|---|---|---|
| sysaid | sysaid | {"endIncluding":"15.1"} | |
References
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
- http://seclists.org/fulldisclosure/2015/Jun/8
- http://www.securityfocus.com/archive/1/535679/100/0/threaded
- http://www.securityfocus.com/bid/75038
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
- http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injection.html
- http://seclists.org/fulldisclosure/2015/Jun/8
- http://www.securityfocus.com/archive/1/535679/100/0/threaded
- http://www.securityfocus.com/bid/75038
- https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk
CWEs
CWE-399
Community-verified mitigations for this CVE will appear above when contributors publish them.
Verify integrity in audit chain (admin only). AS-IS.