CVE-2017-12337

critical

Published 2017-11-16 · Modified 2026-05-13

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CVSS v3

9.8

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CVSS v4 NEW

—

not yet in upstream

VIR risk

9.8

Description

A vulnerability in the upgrade mechanism of Cisco collaboration products based on the Cisco Voice Operating System software platform could allow an unauthenticated, remote attacker to gain unauthorized, elevated access to an affected device. The vulnerability occurs when a refresh upgrade (RU) or Prime Collaboration Deployment (PCD) migration is performed on an affected device. When a refresh upgrade or PCD migration is completed successfully, an engineering flag remains enabled and could allow root access to the device with a known password. If the vulnerable device is subsequently upgraded using the standard upgrade method to an Engineering Special Release, service update, or a new major release of the affected product, this vulnerability is remediated by that action. Note: Engineering Special Releases that are installed as COP files, as opposed to the standard upgrade method, do not remediate this vulnerability. An attacker who can access an affected device over SFTP while it is in a vulnerable state could gain root access to the device. This access could allow the attacker to compromise the affected system completely. Cisco Bug IDs: CSCvg22923, CSCvg55112, CSCvg55128, CSCvg55145, CSCvg58619, CSCvg64453, CSCvg64456, CSCvg64464, CSCvg64475, CSCvg68797.

Predictions

Exploit likelihood

97%

Patch ETA

—

Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.

✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

Application impact

Vendor	Product	Versions
cisco	emergency_responder	`-`
cisco	finesse	`-`
cisco	hosted_collaboration_solution	`-`
cisco	mediasense	`-`
cisco	prime_license_manager	`-`
cisco	socialminer	`-`
cisco	unified_communications_manager	`-`
cisco	unified_communications_manager_im_and_presence_service	`-`
cisco	unified_contact_center_express	`-`
cisco	unified_intelligence_center	`-`
cisco	unity_connection	`-`

References

CWEs

CWE-287

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.