CVE-2019-12248

unknown

Published — · Modified —

💬 Discuss on Community ✚ Propose mitigation

CVSS v3

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CVSS v4 NEW

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not yet in upstream

VIR risk

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Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.

Predictions

Exploit likelihood

20%

Patch ETA

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Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.

✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

OS impact

Debian Fixed 1 release

Version	Status	Fixed in
bullseye	Fixed	`6.0.19-1`

References

https://security-tracker.debian.org/tracker/CVE-2019-12248

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.