CVE-2019-9892
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
Predictions
Heuristic predictions, AS-IS, for prioritization only.
Mitigations
No mitigations published for this CVE yet.
The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.
✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here withsource_tier=community-verified.
OS impact
Debian Fixed 1 release
| Version | Status | Fixed in |
|---|---|---|
| bullseye | Fixed | 6.0.18-1 |
References
Community-verified mitigations for this CVE will appear above when contributors publish them.
Verify integrity in audit chain (admin only). AS-IS.