CVE-2024-57727

unknown KEV

Published 2025-02-13 · Modified 2025-02-13

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CVSS v3

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CVSS v4 NEW

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not yet in upstream

VIR risk

2.5

Description

SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

CISA KEV

Vendor: SimpleHelp
Product: SimpleHelp
Due date: 2025-03-06

Predictions

Exploit likelihood

99%

Patch ETA

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Heuristic predictions, AS-IS, for prioritization only.

Mitigations

No mitigations published for this CVE yet.

The vendor-content worker queues fetches as references arrive (check back in a few minutes). Or — if you've already worked around this in production — publish your fix to the community-verified tier.

✚ Propose a mitigation on Community → Mitigations published via the community go through AI scoring + 2 human reviewers + 7-day silent objection window before landing here with source_tier=community-verified.

Exploits

Public proof-of-concept code below. AS-IS, for defenders and authorised testing only.

Metasploit modules

auxiliary_scanner/http/simplehelp_toolbox_path_traversal rank 300

SimpleHelp Path Traversal Vulnerability CVE-2024-57727

Source fetch failed: fetch_error — view the original via the link above.

References

https://simple-help.com/kb---security-vulnerabilities-01-2025 ; Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727

Community-verified mitigations for this CVE will appear above when contributors publish them.

Verify integrity in audit chain (admin only). AS-IS.